Your privacy is our priority. This document clearly explains how mbi96 collects, uses, stores, and protects your personal information — so you can play with peace of mind, without worrying about data security.
Six core principles that shape how mbi96 handles your personal data
All data transmitted between your device and mbi96 servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Mbi96 never sells, rents, or shares your personal information with third parties for marketing purposes without your prior explicit consent.
You can review, update, or request deletion of your personal data at any time via your account settings or by contacting the mbi96 support team.
All personal data is stored on servers protected by multiple layers of physical and digital security. Access to data is restricted to authorized personnel only.
The mbi96 Privacy Policy is designed to comply with internationally recognised data protection guidelines, ensuring your data is handled to strict global standards.
You can manage your marketing communication preferences — including promotional emails and push notifications — through your account settings at any time, with no conditions attached.
Quick Summary: mbi96 only collects data necessary to operate the platform properly and securely. We do not sell your data. You may request a copy, amendment, or deletion of your data. Your privacy is not merely a legal obligation for us — it is a responsibility we take seriously.
This Privacy Policy is published by the operator of the mbi96 platform (mbi96.vu) and applies to all users who access, register for, or use any part of our platform — whether via web browser, Android app, or iOS web app.
This document transparently outlines what personal information we collect from you, how it is used, who it may be shared with, and what rights you have over that data. It also describes the security measures we take to ensure your information remains properly protected at all times.
By registering an account or using the mbi96 platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of it, please discontinue use of the platform and contact us with any questions.
This Privacy Policy should be read together with Terms and Conditions mbi96 for a full overview of user rights and responsibilities on the platform.
Mbi96 only collects data that is genuinely necessary to operate the platform safely, meet legal requirements, and deliver a good user experience. The data collected falls into the following categories:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, ID card number | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number | Account communications, security notifications |
| Financial Data | Payment method details, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, browser type, operating system, device | Account security, fraud detection |
| Usage Data | Game history, session duration, pages visited | Platform improvements, personalized recommendations |
| Communication Preferences | Notification settings, language preferences | Tailoring communications to your preferences |
We do not collect sensitive data such as medical information, religious beliefs, or political views. Biometric information is only collected if you use the biometric login feature on your own device — this data is never transmitted to our servers.
Every piece of data we collect has a specific purpose. mbi96 does not use your data for unrelated purposes without prior notice. The primary uses of your personal data are as follows:
Mbi96 practices the principle of data minimization — we only collect what is needed, and retain it only for as long as necessary. No excess data is collected purely for potential future use.
Mbi96 does not sell your personal information to any third party. However, there are limited situations where your data may be shared, and each of these situations has a clear justification:
All third parties that receive mbi96 user data are bound by strict data protection agreements and are only permitted to use that data for specified purposes. mbi96 periodically monitors compliance by these third parties.
The mbi96 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored by your browser when you visit our platform.
Types of cookies we use:
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain parts of the mbi96 platform.
Your personal data is stored in data centres protected by comprehensive physical and cybersecurity measures. Access to data is restricted on a need-to-know basis — only staff who require access to perform their duties are authorised.
The technical security measures we implement include:
Retention Period: mbi96 retains your personal data for as long as it is needed for the purpose it was collected, or in accordance with the minimum retention period required by applicable law. Financial transaction data is typically retained for 7 years for compliance purposes. After that period, data will be securely deleted or anonymized.
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. In the event of any data breach that affects you, mbi96 will notify you within the timeframe required by law.
As a user of the mbi96 platform, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat or email.
You have the right to request a copy of the personal data we hold about you. We will provide this information within a reasonable timeframe once your request has been verified.
If your data is inaccurate or incomplete, you have the right to request that we update it. Some data can be updated directly through your account settings.
In certain circumstances, you may request the deletion of your personal data. However, we may need to retain some data if required by law or compliance obligations.
You may object to the processing of your data for direct marketing purposes at any time. Once you object, we will stop using your data for that purpose.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider of your choice.
The mbi96 platform is restricted to individuals aged 18 and above. We do not knowingly collect any personal information from children under the age of 18.
If we find that we have inadvertently collected data from a minor, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who believe their child has registered an account on mbi96 are encouraged to contact us promptly.
If you are a parent or guardian and believe your child under the age of 18 has registered an account on mbi96, please contact our customer support immediately via live chat for prompt action.
The mbi96 platform may contain links to or be integrated with third-party services such as game providers and payment processors. This Privacy Policy applies solely to the mbi96 platform.
We are not responsible for the privacy practices or content of any third-party websites or services. We encourage you to read the privacy policy of each third-party service you use to understand how they handle your data.
All third-party providers integrated with the mbi96 platform have gone through a selection process that takes their security and privacy practices into account. Nevertheless, we recommend that you always exercise caution and read their own privacy policies.
Mbi96 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any material amendments will be communicated to you via:
We recommend checking this page periodically to stay informed about how your data is handled. Continued use of the platform after any amendments take effect signifies your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by mbi96, our team is ready to assist:
We aim to respond to all privacy-related enquiries within 48 hours. For requests involving data review or deletion, the process may take up to 30 days depending on the complexity of the request.
Your privacy is mbi96's priority. We are committed to ensuring your data is always protected to the highest standard. Thank you for entrusting your personal information to our platform — that trust is something we take seriously.